FAQs

Orders are usually processed and shipped within 3 working days of purchase.

We will send you a tracking number when your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package.

Please note that the tracking information will be displayed after 2-5 days after being updated.

Therefore, if you can't find tracking information about your package, please try in 1-2 days later.

Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs.

We accept payment through Paypal, Credit Cards (Visa, MasterCard, Discover, and American Express), and Debit Cards.

Yes. If the order didn’t ship out, we can help you cancel the order. Generally, we will ship out order in 24 business. If you want to cancel the order, please contact us as earlier as possible. 

Yes, we can change your shipping address if your package has not ship out. Generally, we will ship out order in 24 business hours. 

Pls contact us at service@barrina-led.com , any business cooperation is welcomed!